Articles > Virtualization
Printer Friendly Version
Views: 8523

VMware Update Manager error 15: Unrecognized file vendor-index.xml

Last Updated: 8/28/16

Problem:
update manager error 15 and /var/log/esxupdate.log mentioned vendor index.xml file not found

2015-06-15T23:34:20Z esxupdate: Metadata.pyc: INFO: Unrecognized file vendor-index.xml in Metadata file

Cause:
Disk corruption.

Note: resetting the VUM database does not seem to help. Trust me I know. ;-)

solution:

locate the correct device ID for your altbootbank


~ # vmkfstools -P /altbootbank
vfat-0.04 file system spanning 1 partitions.
File system label (if any):
Mode: private
Capacity 261853184 (63929 file blocks * 4096), 72687616 (17746 blocks) avail, max file size 0
UUID: 43e57aed-414e74b6-53cf-613926506b64
Partitions spanned (on "disks"):
        mpx.vmhba32:C0:T0:L0:5
Is Native Snapshot Capable: NO

Run dosfsck on the disk


dosfsck -a -w /vmfs/devices/disks/mpx.vmhba32:C0:T0:L0:5


dosfsck 2.11, 12 Mar 2005, FAT32, LFN
/ \000@\000\000\000\000\000.\000\000\000
  Bad file name.
  Auto-renaming it.
  Renamed to FSCK0000.REN
/\200\000\000\000\000\000\000\000.\000\000@
  Bad file name.
  Auto-renaming it.
  Renamed to FSCK0001.REN
Performing changes.
/vmfs/devices/disks/mpx.vmhba32:C0:T0:L0:5: 88 files, 46183/63929 clusters

 

run the command again to make sure no other corruption is found!

dosfsck -a -w /vmfs/devices/disks/mpx.vmhba32:C0:T0:L0:5


dosfsck 2.11, 12 Mar 2005, FAT32, LFN
/vmfs/devices/disks/mpx.vmhba32:C0:T0:L0:5: 88 files, 46183/63929 clusters

 

now give yourself a pat on the back.





Keywords: vcenter vmware update manger error 15 Unrecognized file vendor-index.xml in Metadata file